Hack Ur Culture

Archives and Collections

Hack-Ur-Culture Hackathon

The COVID-19 pandemic changed how we lived and worked. When GLAM (Galleries, Libraries, Archives, and Museums) institutions shut down to help mitigate the spread of the virus, stakeholders started thinking of ways to adapt to the new normal. How can they make their cultural data digital and accessible to visitors?

The “HackUrCulture” hackathon is a program that brings people from different fields together in order to build innovative solutions for GLAM institutions.

Team

Michelle E. Umar, Nicholas Nodge

Organization

HackUrCulture

Awards

3rd Place (Most Compelling Project)

Role

Dev and Design

Tools

Laravel, HTML, CSS, Bootstrap, Zoom

Date

September – October 2020

Source: Hack”Ur”Culture

What We Built

We built a web application for South Africa’s premier cultural institution – Iziko Museums. The app enables efficient management of digital collections, public access to exhibits from anywhere in the world, and the ability to track items using QR codes. It also facilitates collaboration with global researchers, ensuring the preservation of culture and history for future generations.

Note

As a Product Designer, my skills have improved since I created this project. One thing I strive to do is – “be transparent”.  I will keep things real and not make modifications based on what I know now 🙂

This case study will follow the structure of the hackathon’s weekly themes: Empathize, Ideate, and Prototype. And I will write based on my role and contribution to the team. 

Week 1: Empathize

In the empathize stage, our team set out to: 

# Understand the challenges faced by Iziko Museum

# Understand the audience better

# Research Museums generally – what problems are they facing? Which Museums use digitization and how do they use it?

# Study the Iziko Data Sets available (how do they currently store their data? What’s the format? What can we learn from this?)

We decided to watch the recorded stakeholder presentations and come together to share our findings.

Challenges and Problems

Important notes from the stakeholder (recorded) presentation:

  1. Ensure collections are accounted for.
  2. Make collections accessible to communities, researchers, and students.
  3. Funding – tight budget is a bottleneck for digitization

Pipe dream:

  1. Digitally get an indication of what is in a particular store-room
  2. Track collections as they go around on loans or moved to other buildings

From the information session, we learned that the Museum engages in public access programs like:

  1. Minibus – takes collections to schools and communities
  2. Engagement with tribe leaders by bringing them to the Museum and getting feedback on various collections.

How can we bring the museum to people – wherever they are? Anywhere in the world? Can feedback be given remotely?

 How can the Museum make money from this app?

Audience

According to the organizers, the goal of the emphasize week is to: “understand the audience we are developing the solution for; both our GLAM partners and the public as they are the final beneficiaries”.

Aside from the Museum, who is our audience, and how will this solution benefit them?

Audience breakdown

Benefits can be summed up as follows:

  1. The public can share more insights with the Museum
  2. Data can be accessed for research and schoolwork
  3. The public can learn more about culture and heritage
  4. Preserve culture – through digitization, there will be less physical handling of artifacts
  5. Bring the Museum to a wider audience – they can access the collections from anywhere in the world.

Inspiration

During our workshops, I learned about other cultural institutions from different parts of the world. I was curious about one thing – how have they digitized their collections?

Harvard Art Museums

Key observations and learnings:

  • Has an extensive database of different collections – over 200,000 (in grid format)
  • There are (public) details about each collection:
    • Date, Classification, Culture, Dimensions, Publication History, and so on
  • View events (in-person and online) and exhibitions

Data Sets

Aside from the information session available, we had other data sets:

  1. Iziko Website
  2. Meta Data on Excel Sheet(s)

The challenge with the current way of storing data is:

  1. Difficult to track data stored in spreadsheets
  2. There is a likelihood of having duplicate entries
  3. No version control
  4. Cannot restrict access to certain information based on a user’s role
  5. For some, Excel is quite difficult to use and learn

Once we were done, we all shared our findings and moved to the next phase – ideate

Week 2: Ideate

For the ideation phase, it was important for us to come up with a product that can help Iziko Museums digitize their collections. There were two things that were important to us:

  1. Helping the Museum make money
  2. Solving the pipe dream problem of locating collections

Week 3: Prototype

Using the findings from the Empathize stage and the ideas we generated, I started by making notes of features and how things should work. I then used these notes as a guide to build the prototype.

I wanted to build a project that conveys our ideas and thoughts but I knew the time would be a hindrance. To solve this dilemma, I broke the project into two stages:

  1. Template
  2. Implementation

Template: build the project as a template. Have all the pages linked but we cannot perform CRUD (Create, Read, Update, and Delete). Another thing I did was use existing HTML, CSS, and Bootstrap templates to build the project – it is easier to reuse their components than design from scratch. I converted these templates to a Laravel blade template. (See useful resources for more)

Implementation: if I had enough time, I would implement the database using data from the spreadsheet provided and implement CRUD for collections. Further modifications to the templates can be done.

Using Affinity designer, I worked on very simple slider images for the projects’ home page.

Presentation

Our final presentation gives more insight into the projects’ objectives and benefits.

Documentation

After presenting our project, I added a mini-document to show:

  1. Project summary
  2. What we did not do
  3. Folder structure and code snippets

Project – Front Pages

Collection details: users can add to their private collection list, share on social media and download the image for their projects.

Timeline by Knightlab is a powerful tool for creating interactive timelines. Since Iziko Museums has different collections, timelines were the perfect way to give more insights into these collections. For the prototype, I used sample data and images.

Project – Back Pages – Admin

The back pages were divided into two: one for the Museum and the other for the public users (researchers, collaborators, and students).

A simple dashboard page with instructions to give an overview of the project.

A breakdown of the admin sidebar

A list of all collections. Tags were added to give more information about the specific collection without having to view details.

Collection Details: Here, users can learn more details about a collection, make edits, create projects (and collaborate with others). A simple solution to solve the pipe dream of knowing where a collection is stored is by using QR Codes. When an item is moved, you do not have to search through the database to find details. Just scan the QR code and you’ll see the storage location (building, room, or shelf).

As we generated ideas and looked at the data sets, we began to notice a pattern. Certain collection categories have the same fields. In order to save time when entering data for a new collection (or collection group), a pre-filled form can be created and re-used.

Users can give feedback on collections. It is a great way to gain valuable insights, make corrections and ensure the item depicts the culture it represents.

Documentation: Staff (new and old) can access all digital forms of the Museum’s training materials with their computers or mobile devices. This will help save costs as there is no need to print.

Subscription is a great way for the Museum to generate funding. For this prototype, our idea was to make it free for students and charge a small token for other members of the public.

Stats give an overview of the entire collection – we get to see the total collections in stock, categories, storage locations, and the status of the collections.

A breakdown of the origins of the various collections

Project – Back Pages – Public Users

The public users have a different dashboard design (color and sidebar). Due to time limitations, I did not get to build out all the pages. I simply created a single page to convey the idea. Basically, they can save collections to a private list, rate collections, send feedback, create projects, join teams, and manage their subscription (if they are premium users).

Initially, the prototype was hosted on Heroku.

Due to changes in their policy, I will upload it on another platform (soon).

Awards and Exhibitions

We won “Third Place” for the Most Compelling Project. And our project was exhibited at the Fak‘ugesi – African Digital Innovation Festival.

HackUrCulture - Myths

Feedback

Overall we got positive feedback from the judges which was great. One thing they brought up was “how can people in areas without stable internet access these collections“? We did not think about this and it is something that is quite important for us to consider and build for.

Challenges and Lessons

HackUrCulture was the first hackathon I participated in and it was the first time I got to work with a diverse team. This competition taught me how to believe in myself and trust that things will work out eventually. Looking back, I see the value of having phone conversations rather than text.  Even if you are coming from a good place, the other party may perceive a different tone from your messages. A call would have solved 99.9% of our problems. 

Execution wise, our project was quite ambitious given the timeline. We wanted to solve every problem and that proved to be a challenge. Another notable thing was, we did not think about people who have no access to computers or the Internet. The museum solves this by moving collections around using minibusses. We should have kept this in mind while designing.

Fin

Thank you for reading

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